Voice · four pillars
one voice · tone flexes by moment
01

Plainspoken

Say what the thing does in the fewest plain words. Clear over clever, every time. If a verb works, use the verb.
sayLook up · Walk a set · Download .xlsx
notInitiate lookup · Leverage pricing intelligence
02

On your side

Assume good faith and hand over the fix. Errors point at the next step, never scold. We're the friend who knows the dealer room.
sayAdd a PriceCharting URL to price this one.
notInvalid input. Lookup failed.
03

Quietly knowledgeable

We know the hobby — 1st Edition vs unlimited, market vs median, raw vs graded — and use the right word without showing off.
say5 matched · 1 unmatched · 6 shown
notYour query returned 6 total results!
04

Warm to everyone

A kid with a Sprigatito binder and a vendor with a $2k case both feel addressed. Never talk down, never gatekeep the fun.
sayWalk into your next show with a plan, not a hope.
notFor serious collectors only.